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Speak to an Agent in Sales 1-877-857-9504

Speak to an Agent in Service  1-866-472-3326

 

We are committed to providing the best customer experience for all of our Safeco clients

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Service Matters

Providing 24/7/365 Customer Service

WE'RE HERE

ANYTIME YOU NEED US

Providing 24/7/365 Customer Service

We are committed to providing the best customer experience for all of our Safeco clients.

SERVICE MATTERS

Bassett Insurance Group and Safeco Insurance® have teamed up to provide you with convenient access to all of the services you require as one of our valued clients.

Through this partnership you will be able to quickly and easily access the service you need 24 hours a day, seven days a week, 365 days a year through the Safeco Customer Service Unit at our toll free number, 1-866-472-3326 (1-866-4SAFECO). The following are just a few of the services you can expect when you call:

  • Make policy changes and inquiries
  • Ask questions about your billing statement
  • Request auto insurance ID cards
  • Report claims
Safeco Customer Service

You will receive the following advantages:

  • Around the clock service to accommodate your busy schedule
  • Working with friendly, licensed professionals who have extensive training in Safeco products and systems
  • A consultative approach to your service needs

The next time you have any insurance service needs or questions, day or night, simply make the call to the toll free number (1-866-4SAFECO).

POLICY CHANGES

24/7 POLICY SERVICE

Need to make a change - we're here to help

CALL OUR LOCAL OFFICE

Contact our local office

OFFICE LOCATION

659 4th Ave, Longmont, CO  80501

FILE OR TRACK A CLAIM

24/7 CLAIMS SERVICE

In the event of a claim, you can expect great service.

AUTO GLASS CLAIMS

File a claim online with Safelite Solutions

ROADSIDE ASSISTANCE

Call 1-877-762-3101 24 hours a day, 7 days a week

PAY YOUR BILL

PAY ONLINE

Log in to your  or register to pay your bill online.

PAY BY PHONE

Please have your policy number and payment information ready.

PAY BY MAIL

Payments should be mailed using the invoice with policy/account number to:

Safeco Insurance, PO Box 91016
Chicago, IL 60680-1016

We are also available locally at our Longmont CO office for scheduled appointments and 24/7 for any of your policy servicing needs. Claims, Billing, Policy Changes or Coverage Questions - Our licensed Safeco Representatives can help you with anything you may need.